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* From the Department of Preventive Medicine (Ms. Baier and Mr. Eckenfels), Rush Medical College, Chicago, IL; and the Department of Immunology/Microbiology (Dr. Grant), and the Center for Health Services Research, Rush Primary Care Institute (Dr. Daugherty), Rush-Presbyterian-St. Luke's Medical Center, Chicago, IL.
Correspondence to: Claudia Baier, MPH, Department of Preventive Medicine, Rush Medical College, 1700 W. VanBuren St., Suite, 460, Chicago, IL 60612; e-mail: claudia Baier{at}rush.eduBaier@rush.edu
| Introduction |
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| Description of Program |
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History
Because of a program at Rush Medical College in which
medical students volunteer to provide community services,2
relationships developed between the students who tutor children in the
Henry Horner housing development, their parents, and a number of
community representatives who requested assistance with asthma
management. To satisfy this need, community members were identified and
hired to serve as community asthma workers (CAWs). Rush faculty,
medical students, and representatives from other health and social
service occupations provided the initial training on asthma and
allergies, case management, health-care systems, and interpersonal
communications.
There has been minimal staff turnover since the start of the program. In fact, there are currently four CAWs who have staffed the program an average of 3.6 years.
Participants
The program maintains a case load of 50 children, ranging in age
from 2 to 12 years, who are divided among four CAWs. Typically, the
case load includes twice as many boys as girls, with two thirds having
moderate-to-severe asthma as measured by National Heart, Lung, and
Blood Institute criteria, past medical history, and peak flowmeter
readings. Often there are two to three children with asthma from the
same family. At program implementation, 34 families identified some
form of primary health-care provider; however, since the introduction
of managed care in Illinois, families report more confusion and less
continuity of care.
Activities
The CAWs perform weekly home visits with families. During these
visits, they provide the following: (1) education about asthma,
allergens, triggers, medications, and self-management; (2) case
management linking families to health and social service agencies to
increase effective utilization of existing resources; and (3)
transportation and child care when necessary to enable families to keep
health-care appointments. The CAWs accompany families when they visit
their provider to assist with the navigation of the health-care system
as needed. They also facilitate support groups for the participants
with Rush medical students. In the summer, they coordinate a 4-day
summer asthma camp.
As families progress through the program, the CAWs track certain criteria that reflect an increase in asthma knowledge and self-care skill. These criteria, used to evaluate the participant's readiness to graduate from the program, include decreases in asthma symptom days and attacks, fewer emergency department visits and hospitalizations because of asthma, and consistent primary care utilization. The child must also have an emergency plan prescribed by his or her primary care provider before graduation. Home visits to the families decrease gradually as the family satisfies these criteria. After graduation, which is celebrated with the family and the program staff, children and families are encouraged to keep in contact with their CAW as needed or desired.
| Program Achievements |
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Since 1994, 18 children have graduated from the program and five families have withdrawn. Thirty-four percent have been lost to follow-up, primarily because of relocation efforts initiated by the Chicago Housing Authority's "rehabilitation" of the neighborhood. The length of participation in the program averages 15 months. The most difficult component of the CAWs' responsibilities is meeting and following up with the participants. However, the families keep 82% of the scheduled home visit appointments, averaging 2.6 completed visits per family per month.
Community acceptance of the program has been evident from the beginning. The program has received the following: referrals from area health and social service agencies and schools; requests for information and presentations by individuals, neighborhood groups, and local, state, and national institutions; invitations to present at national meetings; nominations for committee representation; and donations of resources and office space from a variety of public and private organizations. In fact, the CAWs are recognized throughout their community as "the Asthma Ladies," and are seen as sources of information and referral on a variety of citywide health, social service, community, and political issues.
In addition to providing services to the participants and employment for the CAWs, this program allows medical and nursing students to have hands-on volunteer opportunities from which they can learn about a chronic illness from a community-based perspective. By working with the CAWs, students directly observe the effect of illness on the daily lives of children, families, and the community as a whole. They often develop close relationships with families that are usually considered "unreachable" by the traditional health-care system. By working directly with the community residents, they gain a better sense of the multidimensional problems and barriers that often result in episodic care, undertreatment, and poor outcomes.
| Challenges and Future Directions |
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| Footnotes |
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Financial support was received for this project from the Northern Trust Company, Rush-Presbyterian-St. Luke's Medical Center, the Health of the Public (supported by the Robert Wood Johnson Foundation, Rockefeller Foundation, and Pew Charitable Trusts), and Astra, USA, Inc. Donations provided by DeVilbiss Healthcare, Invacare, Key Pharmaceuticals, the Boys and Girls Clubs of Chicago, the Chicago Housing Authority, and the Chicago Asthma Consortium.
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This article has been cited by other articles:
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A. R. Friedman, F. D. Butterfoss, J. W. Krieger, J. W. Peterson, M. Dwyer, K. Wicklund, M. P. Rosenthal, and L. Smith Allies Community Health Workers: Bridging the Gap. Health Promot Pract, April 1, 2006; 7(2_suppl): 96S - 107S. [Abstract] [PDF] |
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J. W. Krieger, T. K. Takaro, L. Song, and M. Weaver The Seattle-King County Healthy Homes Project: A Randomized, Controlled Trial of a Community Health Worker Intervention to Decrease Exposure to Indoor Asthma Triggers Am J Public Health, April 1, 2005; 95(4): 652 - 659. [Abstract] [Full Text] [PDF] |
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